Terms of service

Terms of Service

Welcome to Silk + Sage Candle Co. (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.silkandsagecandles.com (the “Site”) and any purchases or services provided through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of Our Website

You must be at least 18 years old to make a purchase. You agree not to use the Site for any unlawful purpose or in violation of these Terms.

 

2. Product Information & Orders

We make every effort to display our products as accurately as possible, but we cannot guarantee that your screen’s display will match the actual product. We reserve the right to limit or cancel orders, and to refuse service at our discretion.

 

3. Pricing & Payment

All prices are listed in USD. We reserve the right to change prices at any time without notice. Payment is due at the time of purchase via the secure checkout system.

 

4. Shipping & Delivery

We currently ship within the United States. Estimated delivery times are provided during checkout, but actual delivery may vary. Silk + Sage Candle Co. is not responsible for delays caused by carriers or external events.

 

5. Returns & Exchanges

Please contact us withing 14 day if you wish to file and exchange or return. If your item arrives damaged or defective, please contact us within 48 hours of delivery at silkandsagecandles@gmail.com for assistance.

 

6. Intellectual Property

All content on this Site including logos, product descriptions, images, and branding are the intellectual property of Silk + Sage Candle Co. and may not be copied, reproduced, or used without express written consent.

 

7. User Submissions

Any feedback, suggestions, or messages you send to us become the property of Silk + Sage Candle Co., and may be used without compensation or credit to you.

8. Limitation of Liability

Silk + Sage Candle Co. is not liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased. Our maximum liability is limited to the purchase price of your order.

9. Privacy

Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

 

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

silkandsagecandles@gmail.com